Deliveroo: Food & Shopping App Reviews

Easy to use amazing service, all in all excellent

Need to have pictures of menu items. I rather use other company apps because of this annoyance other than that very user friendly .... A picture of the food I am ordering would not hurt and goes a long way.

Love the concept! The only two things that come to mind on how to make the service better is extending the hours of the service. It would be great to start deliveries earlier and end later. Also, it would be great to see more restaurants added to the platform.

A saving grace during our transition to Hong Kong for dinner and some lunches.

The app is a good one - slick interactions and attractive visuals, scheduling is easy. ApplePay on top of all that rocks! Five stars if, from the basket, you could go directly to the specific menu item (to remind yourself what it was whilst finalizing your choices)...

Wonderful to use and great quality food to enjoy.

I use this app 2-3 times a week or more, and consistently get good service and food food delivered with as little friction as possible.

Very user-friendly and performant. Bravo.

Simple and efficient.

Zero customer service (email based, no phone numbers or real-time chat), food arrived late (2nd time I tried them, maybe 1st was a bad example) and the driver then couldnt find the address despite very clear signposting. Useless. Talabat is way way better.

Good selection of restaurants and delivery guys are great but if something goes wrong in the order end you dont get notified until the time of delivery so you have no chance to get an alternate on time. Customer service of no help.

My favorite food order app. Delivery has a great choice of selections, always correct delivered and on time or early. Very satisfied

Deliveroo is the best food delivery service ever of all time. And the app is amazing allowing you to track your food and driver. Fully automated so you dont have to deal with cash. Love it.

Love it! Super user friendly and gorgeous pics of restaurants!

This is such an amazing app with such a great idea! I think that you should have this in the U.S. too. Please consider doing that because I love this app! Thank you!

When they leave an item out of your order wrong, they blame you and claim it was sent. Epic customer service fail

Deliveroo is reliable and the app works perfectly fine.

Im pretty sure Ive ordered more from deliveroo since the app was released given how easy it is to access previous orders, order from new menus and simply pay with a fingerprint with Apple Pay. The real time map/notifications for the progress of your delivery is the dang cherry on top. The only negative is what its doing to my bank balance.

I ordered food 2 hours ago and still didnt get it. I look for a phone number to call and there arent any. Pressed the tab for customer service, it took me to their email. Wrote an email and got an automated reply. Now I eating chips and a bounty. Thanks a lot Deliveroo

First rate ! Keep up the good work !